WhatsApp Automated Bot
Whatsapp marketing through automated bot is very essential for businesses. In order, to have a strong WhatsApp marketing strategy. Businesses need to develop a responsive Automated bot. Hence, it is one the of the most important feature of Massejli.
The Pareto Principle, states that 80% of human consequences emerge from 20% of the causes. In fact, Specialists also found that 80% of customers engagements can be assessed by an automated chat bot. While, the other 20 % of customers’ engagements will still need direct communication with a human or customer service.
Massejli Automated bot ,which is called Biba, will help businesses automate their one-to-one conversations with their customers. Through the advanced Artificial Intelligence, the response is guaranteed to be quick and controlled. In addition, it will be around the clock. Consider Biba Bot as a new staff where training is obligatory. Consequently, start feeding it with the required expertise. After that, day by day Biba Bot will develop a tremendous knowledge through one time learning. Moreover, it will optimize the performance to meet at least 70 % of customers questions or inquires.